Destination

Introduction

Amazing Falls Travel is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our travel agency and destination management services in Victoria Falls, Zimbabwe.  

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Your name, email address, phone number, and postal address.  
  • Booking Information: Details about your travel bookings, including your preferred destinations, dates, and accommodations.
  • Payment Information: Credit or debit card details necessary for processing payments.
  • Special Requests: Any specific requests or preferences you may have regarding your travel arrangements.
  • Correspondence: Communications between you and our staff, including emails, phone calls, or letters.

How We Collect Your Information

We collect your personal information in several ways, including:

  • Directly from you: When you provide information through our website, booking forms, or by contacting us directly.
  • Through third-party service providers: We may collect information from third-party service providers, such as airlines, hotels, and transportation companies, as needed to fulfill your travel arrangements.

How We Use Your Information

We use your personal information for the following purposes:

  • To process your bookings: We use your information to make travel arrangements, confirm bookings, and provide you with relevant travel documents.
  • To provide customer service: We use your information to respond to your inquiries, resolve issues, and provide you with personalized support.
  • To improve our services: We may use your information to analyze trends, identify customer preferences, and improve our travel offerings.
  • To comply with legal requirements: We may use your information to comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with third-party service providers, such as airlines, hotels, and Activities companies, as necessary to fulfill your travel arrangements. We may also share your information with our trusted partners who help us operate our business.  

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk involved in transmitting information electronically.  

Your Rights

You have the right to:

  • Access your personal information.
  • Request the correction of inaccurate or incomplete information.
  • Object to the processing of your personal information.
  • Request the erasure of your personal information.
  • Restrict the processing of your personal information.  
  • Data portability.

If you have any questions or concerns about your privacy rights, please contact us using the information below.  

Contact Information

Amazing Falls Travel Office 3 F Chinotimba Complex [info@amazingfallstravel.com] [+263772948507]

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.   Sources and related content